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Arnold Transportation Services reviews

2.0
(14)
$300 - $1,300/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$300 $791 $1,300
weekly average

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Ratings and Reviews

Current Employee - Mar 3, 2024

Dispatch is from India and reading off prompts on the screen during a recent ice storm I told them shipper was not taking anymore loads today because off short staff and would not open until noon the next day by appt. only so they needed to reschedule I was then asked if I would be on time for my 8 am delivery the next day as Archie would say she is a dingbat

Pros

they do get you home on time

Cons

you can make more money delivering pizzas but that wont have health insurance

Home Time
No Rating
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating

Former Employee - Nov 1, 2023

Don't work for them unless you're in a jam. Arnold has changed ownership again and this time it's gone to people who don't know how to run trucking companies. They are just as bad as when the owners kids took over and changed things. If you like micromanagement, inconsistent miles, calls/texts during all hours of night and day, your number being given out, cell phone tracking, being ignored, no detention, no layover, being told to do illegal things, dispatchers that lie to you constantly, hometime not being honored, and sitting around. Drivers leave daily because of these problems and get told that they need to get used to it instead of fixing them. They don't have drivers backs anymore. They will push you to drive under dangerous conditions or fatigued and if something happens its your fault. This includes accidents like brake failure or the wind blowing you over.

Pros

Some of the people in the office and shop. Short orientation

Cons

Inconsistent pay, dispatchers don't know what their doing, can't get a hold of people when needed, they throw drivers under the bus, constant calls/texts, no detention, no layover, being told there no loads, being made to take a 34 when not needed.

Home Time
No Rating
Equipment and Maintenance
No Rating
Dispatchers and Managers
No Rating

Former Employee - Jun 17, 2023

I was on the local IP Sealy Tx...The hourly wages on the account are too low and they are getting over drivers because time n half starts after 60 hours...You will spend majority of your life at work 60hrs a week n some Saturdays...Very miserable place to work.... the only thing I liked was being home everyday

Pros

Home everyday

Cons

Bad Management Bad Equipment. Horrible Pay Repetive Zombie Workplace

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - May 14, 2023

Trucks are trash. No refrigerators. They don’t inform you of that til you’re hired. Reefer division is ran by ppl from Canada that’s from India. So there’s a language and culture barrier. They run you like a slave. They don’t honor nothing they promise you except the miles you run and per diem. It’s been 2 weeks still haven’t been paid none of my detention money or layover money. Don’t believe any positive reviews on google, indeed, or social media. They give you gift cards at orientation to leave positive reviews. I refused to cause y give a positive review if I haven’t started working yet. So most of the positive reviews are paid for which is misleading to ppl looking for a respectable company. That was red flag 1. If you’re doing right by your employees y should you feel the need to bribe a positive review from them. I’m pre sure the dry van department is better with their drivers I hope, but that reefer division, don’t do it. They micro manage the #### out of you like you’re fresh out of school. They drop the ball on loads more then a little bit and try to switch the blame on you if you don’t speak up for yourself. They don’t pay attention to drive time. All the loads are brokered so they’re all over the place. I snapped on a DM for calling my phone 3am two days straight to ask my eta. I’m trying to sleep on my 10 hr break so I won’t be fatigued and you’re calling me about something you should already know. They don’t communicate with each other. Four ppl will call you throughout the day to ask you the same question. Oh yea they expect you to drive the whole 11 hours each day if you let em. If you’re thirsty for cash and don’t mind putting your health and CDL on the line then this the company for you. I’m looking for my out as I type.

Pros

Money

Cons

A lot!!!!!

Home Time
No Rating
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Oct 13, 2022

Arnold has been enjoyable to work with. There's a welcoming atmosphere and staff. Drivers are appreciated and treated fairly with good pay and benefits.

Pros

Love seeing the new Peterbilts on the lot!

Cons

Not any significant problems

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Company Driver - 5+ Years CDL Experience

Surveyed in Grand Prairie, TX on Apr 4, 2024

$1,000 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in GRAND PRAIRIE on Mar 3, 2024

$750 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Grand Prairie, TX on Nov 1, 2023

$300 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Sealy, TX on Jun 17, 2023

$840 per week

Current Employee

No

Company Driver - 1 Year CDL Experience

Surveyed in Grand Prairie, TX on May 14, 2023

$1,300 per week

Current Employee

Yes

Discussions

does Arnold allow inverters?

jetsfan451

Mar 17, 2014

does Arnold allow inverters?

Q: Going to orientation next week my recruiter didnt know if they allow power inverters just said some trucks have apus and if so how much wattage do they allow any info is appreciated

 

A: There's probably about 200 trucks in Arnold's fleet with APUs that we brought over from LinkAmerica. The internationals have the built in HVAC systems with outlets. The majority of white Petes have TK units with 1700 watt inverters. Most of the Penske lease cascadias have them as well. 

Company policy is no hard wired inverters unless medically neccesary. 

The people with APU units hang tight on their truck so getting assigned one will be very slim

 

A: Just went thru orientation in Austell .
The shop foreman said that inverters are allowed under the following conditions -
They must be installed by them. They supply the wiring and inline fuses .
1700 watt max.
They won't drop what they are doing to put one in , best time to get it done is when truck is in the shop for a P.M. which is every 35,000 miles .

quit western hows arnold?

Allow Me.

May 30, 2014

quit western hows arnold?

Been with Arnold 2 years now. Had my ups and downs, thought a lot about leaving. But I'm still here. If you show them you're a runner, not a screw off truck stop mushroom, they'll pile on the miles. Overall I'd say they are a better company today than a year ago. And it looks like they are getting better since January. You could do a lot worse that's for sure.

Picking a Truck Driving School in Winnipeg

atelman

Dec 26, 2014

Picking a Truck Driving School in Winnipeg

Arnold Bros has one of the best schools. But don't even think of working there!

Arnold Transportation Services (IPAM) Dedicated Account Amarillo TX

patrickal04

Sep 2, 2015

Arnold Transportation Services (IPAM) Dedicated Account Amarillo TX

I'm new to this forum. This may very well be the only post I ever make. However I feel that this has to be done in order to warn you guys and gals about this specific dedicated account at International Paper in Amarillo. I came across this opening online back in February 2015. It seemed like a good local gig to keep me home each night. After talking with a recruiter I learned that the job would pay 14.25/hr with a guaranteed 50 hr work week and even more if you wanted. I thought well that's okay after 40 hrs it will be overtime and that will make up quite a bit of ground income wise since I knew that being young and active I could easily do 55-60 hrs each week hands down. I calculated 60 hr week is 1000.00 gross, 800.00 net, just off the hourly rate. Not great money but enough to live relatively comfortable in Amarillo. Problem though, you will not be paid overtime until after 60 hours. Recruiter left that out. In addition to that I was told there would be local runs available to Vernon, Lubbock, and Garden City which would be paid flat mileage to Vernon and Garden City and a flat short haul rate of 75.00 to deliver loads less than 150 miles. Problem was there simply were not enough or they are given to over the road driver while us locals were left high and dry for whatever reason. The Lubbock run fell into that category. You would then be paid the deadhead miles back to Amarillo from Lubbock. With my experience of 8 years and being at the top of Arnold's pay scale at .45 mile, the Bell Dairy load to Lubbock paid 124.00 for a 5 hour turn to drop&hook. Not bad for 5 hrs of work. Here's the catch though, you have to go off the clock once you take off with any load going outside of Amarillo. They will not double pay you. Again my recruiter conveniently left out that key detail as well. Think that's rough, oh it get better. Unfortunately there is a sniveling little weasel that is in charge of this little shenanigan named Doug K. Let me tell you this guy is truly unique in many aspects. He has such a foul attitude each and everyday.This man will belittle you and give you absolutely no respect whatsoever. He was unceremoniously removed from the dispatch office in Grand Prairie simply because nobody wanted work with him. Arnold's brilliant solution to this, hey let's send him up to Amarillo to run the IPAM account. Bad idea guys. They gave this man a little bit of authority and it has completely gone to his head. Arnold Transportation, you know who I am. My name is Patrick. I have no reason to hide because I'm simply pointing out all the facts. I posted my picture on here so you guys know exactly who this this. I worked my tail off for 6 months, I was on time, everyday without exception. I came in early, stayed late, I would show up on Saturdays when nobody else would whenever needed. I have a question for you higher ups over there in GP. How is it that you guys can get so many phone calls and complaints about Doug from every driver that has come through here, yet you do absolutely nothing about it and simply laugh and look the other way? I get it, he makes the company a ton of money and is a very profitable asset to the company at the expense of the ones who really did the work? I asked for a raise that I rightfully earned and simply got the, oh well it's in the contract that we can only pay you 14.25/ hr no matter how hard you work. Really? Is this your philosophy on how to retain good drivers? You cannot make an exception and take care of the two best work horses you have? Just doesn't make any sense to me at all? Do you honestly think or are you guys naive enough to think you could find someone else to replace me? When I put in my two week notice nobody called me to say hey Patrick, what's going on bud? What can we do to make things better? But now I see, as long as Doug is making you a fortune, at our expense, he can do no wrong right? Drivers are a dime a dozen right? You guys can ask anyone on that yard or anyone in that shipping office about my work ethic. I promise you they will tell you I was the best at what I did and that goes without saying. Also none of them can stand Doug either and we are all praying and hoping Doug will not be back once the new contract is signed. Marvin W, you are good man, I really enjoyed the two occasions when you came up here and covered for numbnuts while he was on vacation. Man bro you are his boss though. Why do you look the other way when we would call in and complain about this cat? It seemed like every time we did, he would immediately know about it and I have to ask the question to you. Did you just look the other way also like everyone else? This review is no reflection of the entire company. There are some good people that work here. Under the right circumstances from what I heard from some the regional drivers, miles are pretty decent. I just wanted to put this out there for the rest of you drivers that consider doing this specific dedicated account at International Paper.